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Privacy

Draft, pending legal review.

What this website collects about you, where it goes, and what we do with it.

When you visit

You can read this site without telling us anything. Firebase Hosting, the Google service that serves it, sees your IP address and browser details when it sends you a page, as any web host does, and Google may keep its own records of that. We haven't turned on any logs of visits of our own. This page covers this website only: the Cachet app, where fans bid, asks for its own consents when you sign up.

When you request a demo

The Request a demo form asks for:

  • your name and your work email address;
  • your organisation, and your role there;
  • the kind of events you sell, and the size of event you expect;
  • and your message, if you write one.

Where it goes

When you send the form, your browser sends these details to Formspree, a form service, which emails them to Cachet. Formspree keeps each request for a limited time, under its own privacy policy, and checks it for spam; a field on the form that people never see helps it catch automated requests.

What we use it for

Only to reply to you about a demo and the sale you have in mind. We don't add you to a mailing list, and we don't sell your details or share them with anyone else.

Having it deleted

To have us delete your request, reply to our email and ask. We'll delete it from our inbox and from Formspree.

Analytics

We use Google Analytics 4 to count visits and see which pages people read. When you open a page, your browser loads Google's analytics script, which sends Google the page's address, the page that linked you to it, your browser, device, and screen size, and the country and city Google works out from your IP address. Google Analytics doesn't keep your IP address. We see totals and trends, not who you are.

We've turned off Google signals and ad personalisation, so what it collects here isn't linked to your Google account or used to show you ads. Google keeps the data under its own privacy policy, and we keep it for the shortest time Google Analytics allows.

To stop it, block cookies or scripts from Google in your browser, or install Google's opt-out add-on.

Cookies

Only Google Analytics' two: _ga and _ga_<id>, which hold a random number so a return visit is counted as the same visitor, and expire after two years. This site sets no other cookies, and keeps nothing else in your browser's storage. Formspree's own pages, such as the thank-you page you may see after sending the form, are covered by its policy.

Contact us

A question about your details, or a request to see or delete them? If you've sent us a demo request, reply to our email about it: your request is the only thing we hold that says who you are. If you haven't, nothing we hold from this site does.

For any other question about this page, use the Request a demo form, and say in your message what you'd like to know. We'll reply by email.